Shipping & Returns


Shipping Information

All jewelry is made-to-order and usually ships within 5 business days. Additional time will be required for custom orders and select pieces. See additional time estimates in the item descriptions. 

UPS Ground (USA) — Flat rate $10
1-7 business days. Tracking number included.

UPS 2nd Day Air (USA & Canada) — $30 flat rate
1-2 business days. Tracking number included.

For international deliveries, please email info@upinarmsjewelry.com for more information.  

Returns & Exchanges

We accept returns for full refund or exchange within 7 days of the original purchase.

For online orders, we accept returns within 7 days of your package’s delivery. 

Should you need to exchange for another size, you must place a new order and return your initial purchase for a refund.

Refunds will be made in the form of the original payment but items purchased by check will be refunded in cash. 

Custom items and items on sale cannot be returned or exchanged.